Shipping & Policies


Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 8 - 9 business days
  • Europe : 5 - 9 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

How the posters are printed?

All posters are printed on high quality photo paper of 220 gr, and matte or glossy finish at your choice.

How the posters are shipped?

We ship the posters with UPS, TNT and FEDEX, in protective packaging and post certificate.

The posters are rolled in a protective coating and then shipped on a rigid cardboard tube which guarantees its perfect condition. Frame not included.

The small orders (21x29,7cm), could be sent by standard courier in order to be able to keep low costs on shipping to our customers. (This not affect to the delivery time)

Card size (4x6") is shipped on a rigid envelope.

Do you accept custom orders?

Yes. Write us if you are looking for special sizes, or you want to customize or modify any of the existing illustrations.

Do you accept returns or refunds?

Each poster is printed for you after you place an order. For this reason, return or changes are not admitted.

In the unlikely event that your product arrives with any damage producing during the shipping, we will send you a new one (whit the same design and size) at no cost.

How long does delivery take?

The estimated shipping time is 5-9 working days for Europe and 8-10 days for USA Usually is less. (plus the preparation time of your order, between 3 to 5 working days)
The Traveler Studio is not responsible for delays due to customs formalities.

Do you ship framed posters?

We do not ship framed posters. Ship a framed poster is expensive for the client, so we offer the possibility to adapt any illustration to the size of your own frame. In this way you can frame it easily in a frame that you have.

Can I purchase a digital file?

We are sorry but the illustrations are not available to purchase in digital file in order to copyright.

Legal imprint